Terms of Service

Acceptance of Terms

By visiting this website, submitting a form, or calling the phone number listed on this site, you acknowledge that you have read, understood, and agree to these Terms. We may update these Terms periodically, and continued use of the site after changes are posted constitutes your acceptance of the revised Terms.

Description of Service

Plano Restoration Group operates as a lead-generation and call-routing service. We connect homeowners who contact us with independent, third-party restoration companies ("partners") in our network who may be able to assist with water, fire, or mold-related property damage. We do not ourselves perform on-site restoration, mitigation, or repair work, and we do not guarantee the availability, quality, pricing, or outcome of services performed by any partner company.

No Professional or Insurance Advice

Content on this website is provided for general informational purposes only and should not be relied upon as professional restoration, engineering, legal, or insurance advice. Decisions about your property, insurance claim, or repair options should be made in consultation with qualified professionals, your insurance provider, and the licensed contractor performing work at your property.

Independent Contractor Relationship

Restoration partners in our network are independent businesses, not employees, agents, or subcontractors of Plano Restoration Group. Any agreement for restoration services is between you and the responding partner company. We are not a party to that agreement and are not responsible for the performance, licensing status, workmanship, or conduct of any partner company, though we make reasonable efforts to work only with licensed and insured partners.

Limitation of Liability

To the fullest extent permitted by law, Plano Restoration Group shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of this website, your reliance on information provided here, or services performed by any third-party restoration partner. Use of this site and any dispatch service is at your own risk.

Website Content and Intellectual Property

All content on this website, including text, graphics, and layout, is the property of Plano Restoration Group or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written permission.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of this website shall be subject to the jurisdiction of courts located in Collin County, Texas.

Contact Information

Questions about these Terms can be directed to Plano Restoration Group at 905 J Pl, Plano, TX 75074, or by calling (469) 277-7924.

Call (469) 277-7924 — 24/7 Emergency